MyMonero FAQ

74 articles
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Written by Admin and Livia

Monero Hard Fork 2022

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Written by Admin. Updated over a week ago

What can I buy with Monero?

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Written by Admin. Updated over a week ago

How can I buy Monero on MyMonero?

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Written by Admin. Updated over a week ago

Understanding Keys and Addresses

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Written by Admin. Updated over a week ago

XMR went to the wrong address after I pasted the recipient address in

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Written by Admin. Updated over a week ago

How can I receiving my mining payments?

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Written by Admin. Updated over a week ago

What makes Monero unique?

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Written by Admin. Updated over a week ago

Subaddresses

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Written by Admin. Updated over a week ago

What are Encryption Keys?

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Written by Admin. Updated over a week ago

How long does a transaction take to go through?

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Written by Admin. Updated over a week ago

How many confirmation do Monero transactions need?

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Written by Admin. Updated over a week ago

My transaction does not reflect or was not received into another wallet

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Written by Livia. Updated over a week ago

Passwords Across Devices

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Written by Admin. Updated over a week ago

Error: An error occurred while submitting transaction: Error: Transaction rejected: invalid input

If you are receiving this error, please refer to this article
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Written by Livia. Updated over a week ago

I want to create a new wallet address

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Written by Admin. Updated over a week ago

Error: abort(Error: net::ERR_NAME_NOT_RESOLVED) at Error at jsStackTrace (C:\Program Files\MyMonero\resources\app.asar\local_modules\mymonero_libapp_js\libapp_js\MyMoneroLibAppCpp_WASM.js:8:27616) at stackTrace (C:\Program

If you are receiving this error, please refer to this article
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Written by Livia. Updated over a week ago

I Don't Have My Mnemonic Seed

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Written by Admin. Updated over a week ago

MyMonero Support

If you send us a query in your home language and you do not receive assistance, please refer to this article.
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Written by Admin. Updated over a week ago

Privacy and Security

Helpful tips on how to protect your privacy and keep your MyMonero secure.
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Written by Admin. Updated over a week ago

Getting Started with MyMonero/Creating a new Wallet

How do I create a new MyMonero Wallet?
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Written by Admin. Updated over a week ago

Error 502

If you are receiving this error on MyMonero, please refer to this article
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Written by Admin. Updated over a week ago

Transferring XMR to your bank account

Can I transfer XMR into a bank account?
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Written by Admin. Updated over a week ago

I am receiving an error that says my spendable balance is too low

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Written by Admin. Updated over a week ago

I only have 12 words from my mnemonic seed

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Written by Admin. Updated over a week ago

Is MyMonero private and secure?

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Written by Admin. Updated over a week ago

Can I run the MyMonero app on my Android phone?

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Written by Admin. Updated over a week ago

If I send my other crypto to my MyMonero wallet, will it convert to XMR?

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Written by Admin. Updated over a week ago

How do I buy XMR for my MyMonero wallet?

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Written by Admin. Updated over a week ago

Can I buy XMR using MyMonero?

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Written by Admin. Updated over a week ago

Can I use MyMonero as an exchange?

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Written by Admin. Updated over a week ago

Can I store crypto other than XMR on MyMonero?

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Written by Admin. Updated over a week ago

Does MyMonero support coins that result from forks?

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Written by Admin. Updated over a week ago

Can I send Bitcoin to my MyMonero Wallet?

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Written by Admin. Updated over a week ago

My wallet says I do not have enough funds to complete my transaction

Spendable balance too low.
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Written by Admin. Updated over a week ago

I am trying to sweep my wallet but I cannot withdraw all of my funds

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Written by Admin. Updated over a week ago

Unable to send funds – balance not reflecting correctly

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Written by Admin. Updated over a week ago

I have been sent funds but I have not received it, how do I check that it has sent correctly ?

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Written by Admin. Updated over a week ago

What is a transaction private key?

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Written by Admin. Updated over a week ago

I sent funds but the receiver did not receive it, how can I prove I have sent it?

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Written by Admin. Updated over a week ago

I need to prove that I have sent a transaction

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Written by Admin. Updated over a week ago

Where is my transaction private key?

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Written by Admin. Updated over a week ago

I am trying to mine using MyMonero, how do I start?

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Written by Admin. Updated over a week ago

Where do I go to Mine XMR using MyMonero

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Written by Admin. Updated over a week ago

Can I mine XMR using MyMonero?

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Written by Admin. Updated over a week ago

I have not used the web wallet since the website was updated, where is it now?

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Written by Admin. Updated over a week ago

Does MyMonero have a web wallet?

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Written by Admin. Updated over a week ago

I cannot find the web wallet anymore

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Written by Admin. Updated over a week ago

How do I access the web wallet?

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Written by Admin. Updated over a week ago

My account is scanning the blockchain

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Written by Admin. Updated over a week ago

My account is catching up

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Written by Admin. Updated over a week ago

Scanning blockchain on web wallet – blocks keep increasing

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Written by Admin. Updated over a week ago

I would like to restore an old wallet I used to use

Import Wallet/Restore Inactive Wallet
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Written by Admin. Updated over a week ago

I am receiving a message that my wallet must be imported

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Written by Admin. Updated over a week ago

I want to switch over to MyMonero and need my previous funds and transaction data

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Written by Admin. Updated over a week ago

My wallet needs to be imported

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Written by Admin. Updated over a week ago

I lost my mnemonic seed, can the MyMonero team send it to me?

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Written by Admin. Updated over a week ago

How do I recover my mnemonic seed?

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Written by Admin. Updated over a week ago

I have lost my mnemonic seed

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Written by Admin. Updated over a week ago

Where can I deactivate my wallet?

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Written by Admin. Updated over a week ago

How do I close my MyMonero account?

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Written by Admin. Updated over a week ago

I do not want to use my MyMonero wallet any longer

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Written by Admin. Updated over a week ago

How do I delete my wallet?

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Written by Admin. Updated over a week ago

Why are there transactions in my history that I did not make?

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Written by Admin. Updated over a week ago

My funds are missing and I did not send them

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Written by Admin. Updated over a week ago

Transactions in my history were not made by me, my funds are missing

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Written by Admin. Updated over a week ago

Why MyMonero does not use 2FA

2 Factor Verification
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Written by Admin. Updated over a week ago

Logging in to MyMonero and Keeping your Keys Safe

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Written by Admin. Updated over a week ago

Creating a new MyMonero Web Wallet

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Written by Admin. Updated over a week ago

Transactions not received?

I was sent Monero but it has not arrived in my wallet. I sent Monero and it was not received.
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Written by Admin. Updated over a week ago

Spendable Balance Is Too Low

Spendable Balance Error
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Written by Admin. Updated over a week ago

Monero and Transaction Fees

Transaction Fees, Costs, Mining Fees
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Written by Admin. Updated over a week ago

Support for Monero cryptocurrency

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Written by Admin. Updated over a week ago

Monero Hardfork

What is a Hardfork. And different Monero forks.
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Written by Admin. Updated over a week ago