When creating a new wallet on MyMonero, our users are prompted to write down and securely store the mnemonic seed.
This seed phrase is highly important because it is the only way to re-gain access if you are locked out of your wallet.
It is important to note that the MyMonero servers do not store or have access to any mnemonic seed phrases. Our software is designed this way to protect your privacy and keep your wallet information safe.
Make sure to back up your mnemonic seed and have access to a copy of it at all time.
If you lost it and are somehow locked out of your wallet, we are unable to provide you with your mnemonic seed.