We only provide support for MyMonero. If you'd like general Monero help you can use the community resources as listed on the https://getmonero.org website. These resources include:
   
   - The Monero Forum: https://forum.getmonero.org/
   - The Monero subreddit: https://www.reddit.com/r/monero/
   - The Monero StackExchange Q&A: https://monero.stackexchange.com/
   - The Monero Telegram group: https://telegram.me/bitmonero
   - The Monero Slack chat: https://hamsterpad.com/chat/monero
   - The Monero IRC channels on Freenode: #monero, #monero-markets, #monero-pools, and #monero-dev

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